Refund policy.
Refund policy.
This Privacy Policy describes how BoraShop KE collects, uses, and shares your personal information when you visit or make a purchase from borashop-ke.com (the "Site").
Personal Information We Collect
When you visit our Site, we automatically collect information about your device, including your IP address, browser type, time zone, and cookies. We also collect data about your interaction with the Site, such as the pages you visit and how you browse. This is referred to as Device Information.
Additionally, when you make a purchase, we collect Order Information, such as your name, shipping address, email address, and phone number. Since all orders at BoraShop KE are processed through Cash on Delivery (COD), we do not collect or store any credit card or online payment details.
How We Use Your Personal Information
Order Information: We use this to process and fulfill your COD orders, communicate with you regarding your delivery, detect potential fraud, and provide product-related information or updates.
Device Information: We use this to improve the Site, analyze user interactions, and optimize our marketing campaigns to better serve our customers.
Sharing Your Information
We share your Personal Information with trusted third parties to help operate our Site and deliver your orders. This includes LightFunnels, which powers our online store, and Google Analytics, which we use to track and understand Site usage. You can learn more about how Google uses your data here:
We may also share your information when required to comply with applicable laws, legal requests, or to protect the rights and safety of BoraShop KE and its customers.
Behavioral Advertising
We use your information to deliver targeted advertisements that may be relevant to your interests. You can opt out of targeted advertising through the following:
Facebook Ads Settings
Google Ads Settings
You can also opt out via the Digital Advertising Alliance.
Do Not Track
We do not alter our data collection or Site practices in response to Do Not Track signals from your browser.
Your Rights
You have the right to access, correct, or request deletion of your personal information held by BoraShop KE. To exercise any of these rights, please contact us using the details provided below. Please note that your information may be processed or stored on servers located outside of Kenya.
Data Retention
We retain your Order Information for record-keeping and order fulfillment purposes unless you request its deletion by contacting us directly.
Changes to this Policy
BoraShop KE may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. We encourage you to review this page periodically for any updates.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Contact Us
For more information about our privacy practices, to ask questions, or to exercise your rights, please contact us at:
BoraShop KE
📧 contact@borashopke.com
🌐 borashop-ke.com
